The health and well-being of your parrot are our top priorities. For this reason, only sealed food containers are eligible for returns.
Return requests must be made within 30 days of receiving the product. Returned products must be unopened, sealed, and in their original packaging.
Returns are accepted only after receiving email confirmation from our team. Return shipping costs are the responsibility of the customer.
Refunds are issued as store credit and will be applied after the returned product has been inspected.
Approved returns must be sent to the following address:
Perroquetsecours
CP 925
Coteau-du-Lac, QC
J0P 1Z0
If a product does not meet your expectations or if you encounter a problem, please do not hesitate to contact us promptly. We will be happy to assist you and find the best possible solution as quickly as possible.
For any return request or to obtain confirmation before returning a product, please contact us by email:
